Cookie Policy
Soul Support Holistic Wellness
Effective date: Tuesday 11 August 2026
At Soul Support Holistic Wellness, we value your privacy and want your experience on our website to feel simple, safe and respectful.
Like most websites, we use cookies and similar technologies to help our website work smoothly, remember your preferences and understand how people use our site.
This Cookie Policy explains what cookies are, how we use them and the choices available to you. It should be read alongside our Privacy Policy and Terms & Conditions.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help a website remember certain information and recognise your device when you return.
We may also use similar technologies, such as pixels, tags and scripts. Some of these may be provided by trusted third-party services that help us run our website.
2. How We Use Cookies
We use cookies where needed to help our website function well and provide a smoother experience.
They may help us to:
keep the website secure and working properly;
remember your preferences;
support bookings, forms and payments where applicable;
understand how visitors use our website;
improve our website and services;
understand website traffic and performance; and
measure the effectiveness of our marketing, where applicable.
We aim to use information collected through cookies thoughtfully and responsibly, in line with applicable Australian privacy laws and our Privacy Policy.
3. The Types of Cookies We Use
Essential Cookies
These cookies help with the basic running of our website. They may support things such as security, navigation, bookings, payments and remembering your cookie preferences.
Because they are important to the operation of the website, turning them off may affect how certain parts of the site work.
Functional Cookies
These cookies help us remember choices you make, such as preferences or settings, so that your experience feels more consistent when you return.
Analytics Cookies
Analytics cookies help us understand how people use our website. For example, they may provide information about pages visited, device or browser type, general website activity and how visitors move through the site.
We use this information to gently improve the way our website works and the information we provide.
Marketing Cookies
Where applicable, we may use marketing or advertising technologies to understand how our marketing is performing or to make advertising more relevant.
These technologies may be provided by third-party services, such as social media or advertising platforms.
4. Third-Party Services
Some features of our website may rely on trusted third-party services. These may include services for:
website analytics;
bookings and appointments;
payments;
embedded content;
social media;
email communications;
website security; and
marketing.
These providers may use their own cookies or similar technologies and may collect information in accordance with their own privacy policies.
5. Your Privacy
Cookies do not always identify you personally. However, information collected through cookies or similar technologies may sometimes be considered personal information.
Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and our Privacy Policy.
As a holistic wellness business, we also take care with information that may relate to your wellbeing. We do not intend for cookies or tracking technologies to unnecessarily collect sensitive information.
6. Managing Your Cookies
You are welcome to choose how cookies are used on your device.
Most web browsers allow you to view, delete or block cookies through their settings. You may also be able to manage your preferences through a cookie consent banner or cookie settings on our website.
Please keep in mind that turning off certain cookies may mean that some parts of the website do not work as smoothly.
7. Your Choices
Where required by law, we will provide you with appropriate information and choices about cookies and similar technologies.
Your choices may vary depending on the type of cookie being used and what it is helping us to do.
8. Information Processed Outside Australia
Some of the third-party services we use may process information outside Australia.
Where personal information is shared with an overseas provider, we take reasonable steps to meet our obligations under applicable Australian privacy laws.
You can learn more about how we handle personal information in our Privacy Policy.
9. Changes to This Policy
From time to time, we may gently update this Cookie Policy as our website, services or technology change.
When we make changes, we will update the “Last updated” date at the top of this policy.
10. Contact Us
If you have any questions about cookies, your privacy or how we use information, please feel welcome to get in touch.
Soul Support Holistic Wellness
Email:[email protected]
Phone: 0425 214 288
Address: 18 Newcastle St, Morisset NSW 2264, Australia
ABN: 76 750 048 281
Thank you for trusting us. We are committed to holding that trust with care, respect, warmth and confidentiality, and to creating a space where you feel safe, heard and supported.
Last updated: Tuesday 11 August 2026